If you wish to become a student, you can expect:
Reliable and impartial advice on the choices available; clear and accurate information about courses, entry requirements, final qualifications and facilities; how courses are taught and work is assessed, and how your learning will be managed; details of the arrangements for those with learning difficulties or disabilities; information on how well the College is doing, including published inspection reports on the quality of what it provides.
You can also expect to:
Have your application for a place handled fairly and efficiently; to be shown teaching areas and learning facilities; to be told about the charges the College may make and about any financial help that is available.
Once you are enrolled, you can expect:
- High quality teaching and direction of your learning;
- Regular information on your progress and achievements;
- Access to impartial careers advice and other guidance and counselling;
- Prompt payment of allowances, if you are eligible
All of the College site can be accessed by students with physical disabilities, with additional provision where appropriate.
For further details of the complaints process please see the full charter.